PayPal Country Availability

I get questions a lot about what PayPal users in any given country can do.  Admittedly, PayPal doesn’t do a very good job of advertising this.  But hopefully, I can help shed some light on this.  (There used to be a page you could access that would show you what PayPal supported in any given country.  It’s still there — because we asked for it to be reinstated after it was taken down — and you can still access it if you know the URL; however, I’m not sure that the information is updated any longer.)

Disclaimers:

  • This information is accurate to the best of my knowledge on the date that this post was made; however, this information is subject to change and you should contact PayPal for official information on features supported in any given country.
  • This does not go into any sort of info on what you might have to do before you can access certain features (e.g., whether you have to verify your account to be able to send/receive money, etc), what you can/can’t sell in a given country, or what specific payments processing products are available in any given country.  This is just intended to be a general overview to say “PayPal might or might not be able to do what you want to based on the country you live in”.
  • The “countries” listed here might be regions or territories that are governed by another country.  However, PayPal treats them as separate countries for most purposes.
  • Some countries might not exist anymore or might go by another name.  I believe PayPal still treats them as if they did exist and operate under their previous name.
  • This is not an exact list — capabilities vary by country.  (For example, users in Brazil can hold Brazilian Real in their PayPal account, but users in other countries cannot.)
  • Country lists will be in alphabetical order according to their ISO 3166-1 alpha-2 country code (even though I use the name of the country instead of their country code).
  • This is not an official statement by PayPal.  This is just my attempt at being helpful.

PayPal groups countries into one of five groups (in order of “most restrictive” to “least restrictive”):

  • Group A
  • PayPal Zero
  • Group B
  • Group C
  • Localized

Let’s take a dive into each of these five groups:

Group A

Group A is considered “Send Only”.  This means that PayPal users can only send payments — they can’t receive payments (with the exception of refunds/reversals/chargebacks) and they can’t hold money in their PayPal account.  Typically, the only way you can pay for things is with a credit card.

As of the time of this writing, the following countries are considered Group A (note that these countries are in alphabetical order by their ISO 3166-1 alpha-2 country code, not their actual name):

  • Anguilla
  • Armenia
  • Netherlands Antilles
  • Angola
  • Aruba
  • Azerbaijan
  • Burkina Faso
  • Burundi
  • Benin
  • Brunei
  • Bolivia
  • Bhutan
  • Belarus
  • Congo – Kinshasa
  • Congo – Brazzaville
  • Côte d’Ivoire
  • Cook Islands
  • Cameroon
  • Cape Verde
  • Djibouti
  • Eritrea
  • Ethiopia
  • Falkland Islands
  • Micronesia
  • Gabon
  • Gambia
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Kyrgyzstan
  • Cambodia
  • Kiribati
  • Comoros
  • Laos
  • Sri Lanka
  • Montenegro
  • Madagascar
  • Marshall Islands
  • Macedonia
  • Mali
  • Mongolia
  • Montserrat
  • Maldives
  • Namibia
  • Niger
  • Norfolk Island
  • Nigeria
  • Nepal
  • Nauru
  • Niue
  • Papua New Guinea
  • St. Pierre & Miquelon
  • Pitcairn Islands
  • Paraguay
  • Rwanda
  • Solomon Islands
  • St. Helena
  • Svalbard & Jan Mayen
  • Sierra Leone
  • Somalia
  • Suriname
  • São Tomé & Príncipe
  • Swaziland
  • Chad
  • Togo
  • Tajikistan
  • Turkmenistan
  • Tunisia
  • Tonga
  • Tuvalu
  • Tanzania
  • Ukraine
  • Uganda
  • Vatican City
  • St. Vincent & Grenadines
  • British Virgin Islands
  • Vanuatu
  • Wallis & Futuna
  • Samoa
  • Yemen
  • Mayotte
  • Zambia
  • Zimbabwe

PayPal Zero

PayPal Zero countries are countries where users can send and receive payments, but can’t hold money in their PayPal account.  The name “PayPal Zero” refers to the fact that the user’s balance must remain at zero at all times.  If/when you receive payments, you must tell PayPal how the money will be withdrawn from your account; any time you receive a payment, it’s immediately withdrawn to that withdrawal method.  The exact list of withdrawal methods will vary by country, but I believe most of these countries support withdrawing to a credit card or a US bank account.

Note that PayPal Zero is an internal code name; you won’t see this name in any of PayPal’s public documentation.

As of the time of this writing, the following countries are considered PayPal Zero countries:

  • Antigua & Barbuda
  • Albania
  • Bosnia & Herzegovina
  • Barbados
  • Belize
  • Dominica
  • Algeria
  • Egypt
  • Fiji
  • Grenada
  • St. Kitts & Nevis
  • St. Lucia
  • Malawi
  • New Caledonia
  • French Polynesia
  • Palau
  • Seychelles
  • Turks & Caicos Islands
  • Trinidad & Tobago

Group B

Users in Group B countries can send and receive payments, and can do so in almost any currency PayPal supports.  If you’re in a Group B country, you can also open currency holdings in almost any currency PayPal supports — when you receive a transaction that’s denominated in a currency you hold, it’ll automatically get added to the balance for that currency holding.  From there, you can keep it in that currency or convert it to almost any of the other currencies PayPal supports.  However, the only withdrawal mechanism in many of these countries is to withdraw the funds to a US bank account — and the funds will get converted into US Dollars when that happens.  PayPal won’t allow you to withdraw the funds to a local bank and likely doesn’t support your country’s native currency.

As of the time of this writing, the following countries are considered Group B countries:

  • Andorra
  • United Arab Emirates
  • Argentina
  • Bulgaria
  • Bahrain
  • Bermuda
  • Bahamas
  • Botswana
  • Chile
  • Colombia
  • Costa Rica
  • Dominican Republic
  • Estonia
  • Faroe Islands
  • Georgia
  • Gibraltar
  • Greenland
  • Guatemala
  • Honduras
  • Croatia
  • Indonesia
  • Ireland
  • Iceland
  • Jamaica
  • Jordan
  • Kenya
  • South Korea
  • Kuwait
  • Cayman Islands
  • Kazakhstan
  • Lesotho
  • Lithuania
  • Latvia
  • Morocco
  • Monaco
  • Moldova
  • Mauritius
  • Mozambique
  • Nicaragua
  • Oman
  • Panama
  • Peru
  • Qatar
  • Romania
  • Serbia
  • Saudi Arabia
  • Slovakia
  • Senegal
  • El Salvador
  • Thailand
  • Taiwan
  • Uruguay
  • Venezuela
  • Vietnam
  • South Africa

Group C

Like Group B, users in Group C countries can send and receive payments in almost any currency that PayPal supports.  And, like users in Group B countries, you can open currency holdings in almost any of PayPal’s supported currencies and convert funds between them.  The difference with Group C is that PayPal allows you to withdraw funds to a bank account in your country.

As of the time of this writing, the following countries are considered Group C countries:

  • Cyprus
  • Czech Republic
  • Ecuador
  • Finland
  • French Guiana
  • Guadeloupe
  • Greece
  • Hungary
  • Liechtenstein
  • Luxembourg
  • Martinique
  • Malta
  • Malaysia
  • New Zealand
  • Philippines
  • Réunion
  • Slovenia
  • San Marino

Localized

The last group, and the most feature-rich group, is the group of fully localized countries.  If your country is in this group, PayPal likely has a legal license to operate in your country, supports your country’s native currency, allows you to send, receive, and withdraw funds in your country’s native currency, has a full site that is translated into your country’s native language, and typically has support resources that speak your country’s native language as well — in addition to all the capabilities that Group C countries get.

As of the time of this writing, the following countries are fully localized:

  • Austria
  • Australia
  • Belgium
  • Brazil
  • Canada
  • Switzerland
  • China
  • Germany
  • Denmark
  • Spain
  • France
  • United Kingdom
  • Hong Kong
  • Israel
  • India
  • Italy
  • Japan
  • Mexico
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Russia
  • Sweden
  • Singapore
  • United States

What if my country doesn’t appear on this page?

Well…the likely answer is that PayPal doesn’t allow users in your country to use PayPal.  Sorry.

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